Help
How do the seminars work?
Currently all seminars are recorded and available on demand, meaning you may purchase and view them whenever you desire. After you pay for a seminar you will receive an email containing links to the video, written materials, and attestation form. Download everything and you will have permanent access to the information.
Be sure you download the items in such a way that you will be able to find them on your computer. If you cannot find the files you may always feel free to download them again. You may download each file up to 3 times.
I don't want to download the seminar, can't I watch it online?
Yes, if you prefer to access a streaming video version of the seminar simply contact us and we will assist you.
How long do I have to watch the seminar?
You may take as long as you like to watch a seminar, but you must download it within 30 days of purchase. Your credits can only be reported as of the date you complete the seminar and we must have an attestation form noting the date of completion.
What software do I need?
We recommend Quicktime or VLC to watch the videos and Adobe Acrobat Reader to view the written materials. All of these programs are free.
Can I watch the seminars on my smart phone or tablet?
Yes, our seminars are compatible with smart phones and tablets. Simply make sure you have an application that will allow you to watch the videos, and also a pdf reader of some kind for the written materials.
Will I get CLE Credit?
Yes, CLE Credit is available. Freeman Consulting is an approved CLE provider in Pennsylvania. New Jersey attorneys will also receive credit for our seminars, the same amount of credit as a Pennsylvania attorney. Please check with other jurisdictions (or email us) if you are licensed in a different state and we will do what we can to assist you with your credit.
Can I take an ethics course if I need substantive credit?
Yes, ethics credits can take the place of substantive credits. For example, in Pennsylvania if you have 10 substantive credits and take 2 ethics courses you are fine. The reverse is not true, however. If you have 12 substantive credits you would still need to take an ethics course.
What does distance or alternative education mean?
In both Pennsylvania and New Jersey you may only take a portion of your credits via distance or alternative education. This means web-based, telephone or other forms of education in which you are not in the room with a live instructor. In Pennsylvania you may take 4 distance credits per year and distance credits do not carry over to the following year. Other jurisdictions have no limits on how many credits you may take via distance or alternative education.Is there a form to complete?
With each seminar you will find an Attestation and Evaluation form. Please complete the form and submit it within one week of completing the seminar. This form also serves as your record of completion.
How do you make sure I watched the seminar?
Each hour long seminar has two codes embedded in it. Be sure you watch and listen for the codes and write them down so you don't forget them. Write the codes on the provided attestation form and sign it. We use this combination of codes and the attestation form to satisfy the CLE Board's requirements.
How do the written materials work?
Our documents are in pdf format. Once you make your purchase you will be supplied with a link so you can download your document(s). You will be able to download your documents for 30 days.
May I download my purchase(s) more than once?
You may download each file up to 3 times.
How do I pay?
We take credit cards through Authorize.net. This is a secure and encrypted system. We do not store credit card numbers. If you desire to pay by check, please contact us ahead of time to arrange for payment.
Do you offer discounts?
We are pleased to offer discounts depending on the number of people from a firm taking a seminar or the number of seminars one person takes within a certain period of time. Please contact us for more information.
Do I pay taxes?
There are no taxes on seminars. There are taxes on written materials or cds/dvds for Pennsylvania residents. The tax is automatically calculated at 6%.
Do you ship anything?
All of our products are in electronic format, meaning we don't generally ship them. If, however, you would prefer your materials on a CD or DVD you may feel free to email or call us for assistance. There will be an additional charge for shipping and handling and you will be required to pay taxes if you are in Pennsylvania.
What if I have technical problems?
Please call or email us. We will assist you as promptly as possible. Generally we are available during normal business hours, but emails tend to get a faster response.
What if I am unhappy with my purchase?
We want you to be happy with your purchases. If you are not satisfied for any reason, please email or call us and we will work with you to make it right.
What are your business hours?
We generally work normal business hours, eastern standard time. However, we have been known to respond to emails at odd hours.
How do I contact you?
Email us at store@freedmanlpm.com or call us at 215-628-9422 x 142.